Refund policy
CiraBelle Return & Refund Policy
Last updated: 9/17/2025
At CiraBelle, we want you to love your purchase. If for any reason you are not completely satisfied, we offer a simple and fair return policy to give you peace of mind.
30-Day Money-Back Guarantee
We provide a 30-day money-back guarantee on all purchases. The 30-day period begins from the date your order is delivered.
Return Options
Full Refunds
If you are not completely satisfied with your purchase for any reason, you may request a full refund within 30 days of delivery.
Exchanges
If your product arrives damaged, defective, or if you would prefer a different item, we are happy to process an exchange at no additional cost.
How to Request a Return or Exchange
To start your return or exchange, please contact us with your order details:
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Email: support@cirabelle.com
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Website Chat: Use the chat function on our website for immediate help
When contacting us, please include:
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Your order number
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A brief description of the reason for your return or exchange
Processing Your Return
Once we receive your request, our customer service team will provide clear return instructions. Refunds are typically processed back to your original payment method within 5–10 business days after we receive your returned item.
Policy Abuse Prevention
We are committed to customer satisfaction. However, we reserve the right to refuse returns or exchanges from customers who engage in excessive or abusive return activity. This ensures fairness and helps us keep our products accessible and affordable for all customers.
Questions?
If you have any questions about our return policy, please reach out:
Email: support@cirabelle.com
Website: www.cirabelle.com
Your satisfaction is our priority. Thank you for shopping with CiraBelle.
